FAQ

Can I use insurance to get reimbursed?

At this time, QnA does not accept insurance.

How do I pay for my test?

QnA accepts self-pay through check or electronic funds transfer.

What samples do you accept?

QnA accepts whole blood in purple top EDTA blood tubes or CLIA extracted DNA.

How do I send in my sample?

Blood samples should be shipped on a refrigerated gel pack within 2 days of collection. DNA should be shipped overnight using frozen ice packs.

How do I receive my results?

The clinical report will be sent directly to your ordering provider.

Can I obtain my raw data?

You or your ordering physician may request the raw data files.

additional questions? Need clarification on a question?

Email us at client.services@qnadx.com